FAQ

Common questions.

Everything people ask before and after they start coaching. Can't find yours? Send a message.

Getting started

Who is this coaching for?

Anyone serious about changing their physique, from people new to the gym to experienced lifters preparing for a competition. Coaching covers fat loss, muscle gain, recomposition, contest prep and general health.

Why is there an application instead of a sign-up?

Coaching is one-to-one, so places are limited. CoachAk reads every application personally, so every client gets the attention the service promises.

What happens after I apply?

You will hear back within a few days. If coaching is a good fit, you receive an email with a link to activate your login to the client app. You choose your own password, answer a few setup questions, and your first plan reaches you in the app.

Do I need to be a certain level to apply?

No. Plans are written for where you are now, whether that is your first month in the gym or your next show.

Apply for coaching

Coaching and the app

What do I get as a client?

A training program and nutrition targets written for you, a weekly check-in reviewed personally with written feedback, direct messaging with your coach, and tools to track your weight trend, progress photos, body measurements and daily habits. It all lives in one private client app.

Do I get my whole plan at once?

No. Plans are released phase by phase in the app. Each phase is written from how you responded to the last one, and your coach can also send smaller updates between phases when something needs to change.

How do weekly check-ins work?

Once a week you complete a short form in the app with your weight, how training and nutrition went, your steps, sleep, energy, hunger and stress, and optional measurements and progress photos. Your coach reviews it and replies with written feedback and any changes to your plan.

Can I contact my coach between check-ins?

Yes. The app includes direct messaging with your coach. You can attach photos and send voice notes.

Can my coach check my lifting technique?

Yes. Film one set (up to a minute), pick the exercise and send it in the app. Your coach watches it and writes feedback, which also arrives in your chat.

Is there an app for my phone?

The client app runs in your phone's web browser, and you can add it to your home screen so it opens like an app. It can also send notifications to your phone, for example when your coach replies.

Health and bloodwork

What is the bloodwork tracker?

A private place in the app to keep your blood test results, so you and your coach can see them alongside your training and nutrition. You choose to switch it on, and your coach can add a note but never change a number.

Is CoachAk a doctor?

No. Coaching covers training, nutrition and lifestyle. It is not medical advice, diagnosis or treatment. If a result or symptom worries you, see a doctor. Check with your doctor before starting a new plan, especially if you have a medical condition or take medication.

Do you coach people who use PEDs?

Yes. CoachAk coaches lifters whatever their history, including people who use or have used performance-enhancing drugs, and the coaching covers what coaching can: training, nutrition, recovery and understanding your blood test results well enough to discuss them with your doctor. CoachAk does not prescribe, sell, supply or source any drug, does not give doses or cycles, and does not encourage anyone to use them. Many of these substances are controlled or not approved for human use; you are responsible for following the law where you live.

Are PEDs and peptides legal?

It depends on the substance and where you live. Anabolic steroids are controlled drugs in the US and in many other countries, and many peptides are not approved for human use. You are responsible for following the law where you live and for any medicine being prescribed and overseen by your doctor.

Do you give advice on peptides, PEDs or medicines?

Articles on the blog explain the research, for education only. CoachAk never gives doses, cycles or sources, and never tells you to start, stop or change a medicine.

Payments and cancelling

How much does coaching cost?

Current plans and prices are on the Plans page. Prices are in US dollars and shown before you pay.

How do I pay?

Payments are taken by Stripe, in its own secure payment form, from the Payment page of your client area on our website. Your card details never reach CoachAk. Monthly plans renew each month on the same date until you cancel.

Can I cancel?

Yes, from the Payment page of your client area on our website, once any minimum term shown before you paid has ended. Cancelling stops the next payment, and you keep your coaching until the end of the month you have paid for.

Do you give refunds?

Payments are not refunded once made, except where the terms say otherwise or the law requires it. If you think you were charged by mistake, get in touch and it will be looked into.

Plans and pricesTerms of service

In-person sessions

Can I train with CoachAk in person?

Yes. In-person sessions come singly or in packages, listed on the Plans page. They start with an application in the same way, and you pay for them in the client app.

How do I keep track of my sessions?

Bought sessions are added to your contract in the app, where you can see what is booked and what is left. You also get a reminder message in the app the day before a booked session.

What if I miss or cancel a session?

A session that goes ahead, a no-show and a late cancellation each use up one session. A session cancelled in good time does not.

Plans and prices

Gift cards

How do gift cards work?

A CoachAk gift card is digital. You pay online and a code is emailed straight away. The code takes its value off one payment for coaching or in-person sessions, can be used once and never expires.

Does the person I give it to have to apply?

Yes, they apply for coaching like anyone else. If they are not offered a place, the buyer can ask for a refund of the unused gift card.

Gift cards

Privacy

Is my information private?

Yes. Your check-ins, messages, progress photos and bloodwork are visible only to you and your coach. Photos and lab reports are stored privately, never sold or used for advertising, and not shared with anyone else unless the law requires it. The privacy policy explains it in full.

Can I have my data deleted?

Yes. Email coach@akthecoach.com to have your information deleted, or to get a copy of it or correct it. The privacy policy explains what is kept and why.

Privacy policyHealth data privacy

Ready to start?

Coaching starts with a short application, read personally by CoachAk.

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